|Three months after the Leadership Development Contract has commenced, the Department’s contract manager leaves the organisation and you are appointed to the role.
On your first day in the position, the provider contacts you to tell you they are seriously considering pulling out of the contract as they are very unhappy with how it has been managed by your organisation. Some of their complaints include:
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How will you deal with this situation?
Ensure your response includes consideration of:
– legal issues,
– performance management,
– relationship issues and
– communication strategies.
This response will be reviewed and graded after submission.