Dip in Procurement and Contracting Local Government – Contract Stream – Activity 4 – Performance Management – LGP
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- Question 1 of 3
1. Question
Section 11 of Attachment A – The Statement of Requirement to the Provision of Security Guarding Services contract (Activity 4 Handout) has been left blank in the contract, you are required to develop relevant KPIs related to each of the dot points below and must state how you would collect the necessary performance information for each.
- Cost/Price/Financial Management
- Schedule
- Quality
- Quantity
- Relationship Management
- User Satisfaction.
This response will be reviewed and graded after submission.
- Question 2 of 3
2. Question
How will the information collected from these KPIs help you to detect under-performance?
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- Question 3 of 3
3. Question
Once under-performance is identified what steps will you take to improve performance? How will this be monitored?
This response will be reviewed and graded after submission.